Updated 3rd June 2020
Safeguarding Guests Working Document Post Lockdown – The Heart of Our Business is our Guests of Oaks Barn Farm, we anticipate a high demand for UK Based Holidays post Lockdown, we are in a Prime Location for Social Distancing, Safeguarding Our Guests is Paramount to our Vision.
We have installed a contact free Alcohol Sanitiser Station in our Guest car park please use each time you enter your property.
Priority Pricing
COVID-19 has given us an amazing insight into how 3rd party booking sites, despite their claims, have treated our bookings and future Guests. As a result we now guarantee all of our direct bookings will be cheaper than any 3rd party site, allowing us to remain competitive amidst those who claim to offer a service yet falter at the first hurdle. You will read between the lines the key players who have failed both Us and our Guests. (This does not include Independent Cottages who have provided a brilliant front end service).
Social Distancing Measures
We understand the UK needs to minimise the risk of a second spike and will, therefore, follow Government Guidelines to Re-Open only when this is safe to do so.
Living on Site it is in our interest to ensure that each of our properties remain COVID-19 Free, We have always had a remote check in and we show you to your property but do not enter it with you and keep a 2 Meter distance during your meet and greet and throughout your stay.
Cleaning Measures
We have now installed contactless alcohol-based hand sanitizer accessible for our Farm Stay Guests.
Antibacterial cleaning to all surfaces, light switches, door handles, TV remotes, and keys.
Gloved Cleaning with obvious changes between cleaning operations.
Laundry Managed on Site and Washed to 60 degrees. This avoids external handling outside of our control.
Working Together
Thankfully we have been able to work with our guests to secure the best possible outcome in managing cancellations, and Re Booking during the COVID-19 Crisis. We would like to thank our Insurers The NFU Mutual and our local Authority Wychavon District Council, who have been responsive and informative at this difficult time
Each of our accommodation options are self-contained, have their own fenced Garden area, Salt Water Hot Tub, and BBQ. Please respect the privacy of each other.
Hot Tub Use
Our Saltwater Spa is emptied, cleaned, and refilled with fresh water for each booking, our Maintenance Team Use PPE for all aspects of Maintenance and twice-daily cleaning/testing.
The use of each Spa is specifically for the use of each occupied property.
Our Hot Tub Supplier Guidance on COVID-19
https://www.rotospa.co.uk/pool-hot-tub-safety-during-covid-19/
Guest Responsibilities
Our Accommodation is strictly for guests Named on our booking form, we have an interim No visitors policy This is for Your Safety, our Safety and the Safety of Fellow Guests.
As within your own home Washing of hands on a regular basis and social distancing, remains the most effective way to control the virus.
On arrival and each return to the farm please use the Contactless Hand Sanitiser Station to the guest Car Park this will minimise bringing the virus into your property.
Regular cleaning of all surfaces during your stay, we advise washing all crockery and utensils pre-use as a precautionary measure using hot soapy water.
Compliance with social distancing between Oaks Barn Farm Staff and guests in other on site properties Namely: The Granary, The Coach House, Shepherd’s View and Oaks Barn Farm.
We have had to minimise livestock interaction at this time due to welfare considerations.
Air Rifle shooting and Coaching has been postponed until such time as it may be safe to resume.
COVID-19 Emergency
Should you or a member of your group become ill with COVID-19 during your stay use the online https://111.nhs.uk/covid-19 or Call 111 for severe symptoms do not visit a GP Surgery or A&E. Notify Farm Staff as soon as possible 01386792360 or mobile 07974110132 we can follow our emergency plan for farm access.
Keeping Britain Farming
Please be respectful we have Key Worker Status for all Farming Activities, these take priority for Keeping Britain Farming during this time providing critical services to the Nation’s Food Chain.
Food Deliveries
If you are already registered with a food delivery service it may be possible to reroute this to your farm ’stay with us. Please be aware that you may experience delays due to current and future capacity issues. Please be aware of your responsibilities to sanitise all incoming items to minimise your contamination and that of others.
Advisory note for now and the future, that you shop consciously during your stay and beyond opting for Shopping Local, Red Tractor purchases, and British products where available.
Whilst We Aim To Be Open For Business We Are Still Open To Learning
Please let us know of any further considerations you would like us to take on board, our current situation is new to all of us let us share good practice and get back to normality together.
For more information on Dates and Availability click here:https://visitoaksbarnfarm.wpcomstaging.com/accommodation-options/
Wayne & Sue
Oaks Barn Farm
